Shortcuts
Today a 25 year old infosys employee was arrested for raising a bomb scare at Delhi airport. Reason for such an act is so simple, he feared of missing his flight.
The chain of events is as follows
Abhishek Gupta (25), was coming from Lucknow to Delhi in Gorakhnath Express. He expected to reach Delhi by 0600 hrs. He had to catch the 0845 hrs GoAir flight to Bangalore. The train got delayed. He called the GoAir's call centre prior to the departure of the flight and asked to reschedule his journey and put him on the next flight. But his plea was rejected by GoAir authority.
Desperate Gupta called up the staff again and informed that there was some suspicious object on the plane. The passengers were set down and the bomb disposal squad was put on service. Gupta reached the airport by 0930 hrs and asked for a boarding pass. Thats it! our officials picked his collar!!
Being a software professional myself I compared myself with Gupta. In our company, we speak about culture a lot. Both life and software are often interrelated. My mentor used to advise us a lot on problem solving. What we learnt from him are
If I take up a shortcut like Gupta did I would be behind the bars as Gupta. Shortcuts are costlier than the actual solution.
The chain of events is as follows
Abhishek Gupta (25), was coming from Lucknow to Delhi in Gorakhnath Express. He expected to reach Delhi by 0600 hrs. He had to catch the 0845 hrs GoAir flight to Bangalore. The train got delayed. He called the GoAir's call centre prior to the departure of the flight and asked to reschedule his journey and put him on the next flight. But his plea was rejected by GoAir authority.
Desperate Gupta called up the staff again and informed that there was some suspicious object on the plane. The passengers were set down and the bomb disposal squad was put on service. Gupta reached the airport by 0930 hrs and asked for a boarding pass. Thats it! our officials picked his collar!!
Being a software professional myself I compared myself with Gupta. In our company, we speak about culture a lot. Both life and software are often interrelated. My mentor used to advise us a lot on problem solving. What we learnt from him are
Shortcuts in solving a problem will be more costlier than the actual solution.So, if I were in a situation of Gupta, I would have come late, I would have sued the railways for the loss caused to me because of the delay. What I get from railways and what not is of little significance. It will be an act of disclosing things to the public.Thats it! In future, I will plan such that there are no last minute surprises and no showstoppers. This is how we do softwares and this is how it is applicable in life. They really aren't episodic.
The culture will be getting reflected in the way we do things and the behavior in doing things is not episodic. It will be consistent.
If I take up a shortcut like Gupta did I would be behind the bars as Gupta. Shortcuts are costlier than the actual solution.
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